Answers to frequently asked questions
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Below are answers to frequently asked questions. Is your question not listed? Feel free to email us at info@stikko.eu.
1 The product
What exactly is a solid perfume stick?
A STIKKO is a twist-stick with concentrated solid fragrance. No alcohol, no water, just plant-based wax with high-quality perfume extracts. You twist it open, swipe it on your skin, and the scent develops further through your body heat. It lasts just as long as a conventional perfume, but never leaks.
How long does a stick usually last?
With average use, the 10 gram STIKKO perfume stick is comparable to a 50 ml spray perfume.
How long does the scent last on my skin?
Up to six hours, depending on where you apply it and your skin type. The scent lasts longest on warm areas like the neck and behind the ears. More subtle than liquid perfume when applied to the skin, but more consistent throughout the day.
Is STIKKO vegan and cruelty-free?
Yes, both. We only use plant-based ingredients: no animal wax, no beeswax. We do not test on animals and do not purchase ingredients from suppliers who do.
What exactly is in it?
The base is a mix of carnauba and candelilla wax (both plant-based). To this, we add IFRA-certified fragrance oils. A complete list of ingredients per scent can be found on the product page of the respective product.
Does it also work on a hot day?
Yes. The stick can become slightly softer at temperatures above 38°C. Therefore, do not leave it in the sun or in a hot car. If the stick unexpectedly becomes soft, it can be cooled down again in the refrigerator.
Can a STIKKO be taken in hand luggage?
Yes, always. A Stikko is solid and does not fall under the 100ml liquid rule. You don't have to take it out of your bag separately at security.
Is STIKKO suitable for sensitive skin?
Our formulas are dermatologically tested and contain no alcohol. However, for sensitive skin, we recommend performing a small patch test first. If in doubt, discontinue use, and in case of an allergic reaction, we advise you to consult a physician.
2 Order
Which payment methods do you accept?
iDEAL, Bancontact, Apple Pay, Google Pay, Klarna (pay later or in 3 installments), and all major credit cards (Visa, Mastercard, American Express).
Will I receive an order confirmation?
Immediately after checkout, we will send a confirmation email to the address provided. Please also check your spam folder if you don't see it. If you haven't received the email after 30 minutes, please email us at info@stikko.eu and we will look into it.
3 Shipping
When will I receive my order?
Within the Netherlands: if you order before 4 PM on a weekday, it will be on your doorstep the next business day. Belgium: 2 business days. Rest of EU: 2 to 4 business days.
What does shipping cost?
Netherlands: €3.95 standard. Free from €25. Belgium, Germany, France, Austria, Luxembourg: €7.95. Free from €40.
Which carrier do you use?
PostNL for the Netherlands, DHL for the rest of Europe. Upon shipment, you will receive a tracking code via email so you can track your package.
Do you also ship to England or the USA?
Not yet. We're working on expanding after the Etos launch. Sign up for our newsletter to be the first to know when that happens.
4 Return
What is your return policy?
You have 14 days after receipt to return your order unused. The product must be unopened – for hygienic reasons we cannot accept opened sticks.
How do I return something?
Send an email to info@stikko.eu with your order number and reason for return. We will then send you a return label. Stick it on the original box and take it to the nearest PostNL point. For Belgium: DHL ServicePoint.
How quickly will I get my money back?
Once we receive the returned package, we will refund within five working days to the same payment method. Klarna orders are settled directly in your Klarna account.
What if my package arrives damaged?
Email us within 48 hours of receipt with a photo of the damage.
5 Etos & stores
When will STIKKO be available at Etos?
From May 18, 2026, in selected Etos stores throughout the Netherlands. Which stores exactly? See the store locator on the Stores page.
What scents are available at Etos?
All six: Rebel, Nova, Misty Rose, Dynast, Reckon, and Lux.
Can I try it before I buy it?
Yes, in every Etos store where STIKKO is on the shelf, testers are available. Apply a small amount to your hand and walk around for a bit to let the scent develop before making a choice.
Is STIKKO also available in other stores?
STIKKO is currently only available at Etos (including online) and on stikko.eu. We are working on expanding to other international retailers. Sign up for our newsletter and follow our updates!
My Etos store does not have STIKKO, can I order it?
Yes, you can order STIKKO online through the Etos webshop (Etos.nl) or directly via stikko.eu!